Easy-to-Use Features
all in One Place
Gain control over your field operations with our comprehensive software. Efficiently manage schedules, dispatch technicians, and provide them with the necessary tools and information to perform jobs safely and compliantly.
Streamline Operations and Reduce Admin Time
Tailored to you
Our team will set up custom digital workflows that fit your business needs.
Easy-to-use and implement
The platform is easy to set up, and our team will guide you through the process.
Regular updates
Get regular updates with new features and improvements to keep your software current.
Core Functionalities
Vantage Online provides a suite of core functionalities to streamline your managed print business. From efficient meter reading and billing to comprehensive contract management and inventory control, our software ensures smooth operations and optimal profitability.
Meter/Photocopier Billing
Use Vantage Online’s comprehensive meter billing functionality to simplify and streamline the process of obtaining readings, increasing accuracy and reducing the amount of manual work. This frees up customer support teams to focus on higher-value, less transactional and more proactive customer interactions.
Service Management
Vantage Online’s powerful and highly flexible call control functionality enables businesses to centrally manage help desk, field service and workshop operations. Mobilise your remote staff to reduce duplication, improve service delivery, increase data security and accurately measure your chosen KPI’s .
Contract Administration
Vantage Online allows in advance or arrears billing for any period and offers you the ability to mix and match billing types on a single contract. This maximises profitability, boosts cash flow and cuts the time and resources needed to manage contracts. Vantage Online can also handle pro-rata charges, automated price increases and can consolidate invoices by contract, site, or those issued from head office.
Stock Control/Parts Management
Control your costs, protect cash flow and improve service delivery by effectively managing your stock holdings. Fully FIFO-compliant, Vantage Online integrates with leading distributors to reduce data entry duplication and helps businesses to monitor stock closely. It provides essential data to keep customers informed of job progress and set realistic expectations for completion dates of jobs.
Mobile and Field Service
Empower your field service team with our robust mobile solution. Access real-time job information, complete service reports, and capture signatures and photos on the go. Our cloud-based technology ensures seamless connectivity and data synchronisation, optimising your workforce and improving customer satisfaction.
Mobile Working
A mobile app allows field-based staff to complete and update jobs, capture signatures and photos, and access a machine’s complete service history. Its near-real-time synchronisation saves time on reporting job updates, increases the accuracy of manually entered reports and improves your service delivery. Engineer tracking and integration with Google Maps provides detailed engineer and job visibility.
Cloud-Based Technology
Accessible anywhere there’s an internet connection. Vantage Online streamlines business operations while providing robust security, automated back-up and disaster recovery. Our cloud-based technology means that minimal maintenance is required so businesses can focus on their core operations.
Data & Integration
Harness the power of data-driven insights with Vantage Online. Our advanced reporting and analytics tools provide valuable information to optimise your business. Seamlessly integrate with leading industry solutions to create a unified and efficient workflow.
Detailed Reporting & Analysis
Powerful, user-definable dashboards provide easy access to critical information, whether that’s an overview of core business functions or a review of service delivery KPIs. Data can be accessed on-demand through Vantage Online’s powerful analysis centre, or auto-scheduled as fully customisable reports in a choice of formats.
Key Integrations
Easily integrated with leading Data Collection Agents (DCAs), accounting applications and many distributors. This enables Vantage Online to sit at the core of your business and centralise information to produce a unified view of your customer estate.
Comprehensive API
With over a thousand resources available, the comprehensive Vantage Online API is available to all Vantage Online users. All access to data within Vantage Online is via its OData RESTful API which models the entire database allowing high level scalability, flexibility and bespoke functionality.
What our customers say
Feedback from our happy clients
Why Choose Vantage Online?
Vantage Online is more than just software—it’s a complete solution tailored for managed print businesses. Experience a significant boost in operational efficiency, service quality, and profitability with our cutting-edge tools.